General Terms and Conditions of Sale and Use

General Terms and Conditions of Sale (GTC)

1. Purpose

These general terms and conditions of sale govern sales made on the website karyx.fr, operated by Karyx, whose registered office is located at 60 rue François 1er, 75008 Paris, France.

2. Products

The products offered for sale are described and presented as accurately as possible. However, if any errors or omissions have occurred, Karyx cannot be held liable.

3. Orders

Any order validated on the site implies full and complete acceptance of the general terms and conditions of sale presented by the customer.

4. Price

Prices are shown in euros (€), inclusive of all taxes (VAT). Karyx reserves the right to change its prices at any time, while guaranteeing that the price in effect at the time of the order will be applied.

5. Payment

The payment methods accepted on the site are:

  • Credit card (Visa, MasterCard, American Express)

  • Apple Pay

  • Google Pay

  • PayPal

Payments are fully secured thanks to the encryption systems of the payment providers.

6. Delivery

Orders are delivered within 4 to 7 business days, depending on the delivery area. Karyx cannot be held responsible for delays caused by the carrier or circumstances beyond its control.

7. Return and Exchange Policy

Karyx offers you a risk-free return and exchange policyfor all its products, valid for 30 days from the date of purchase.

Returns are simple and free: a prepaid return labelwill be provided for you to send the product back to us.

To initiate a return, please contact our customer service department at:
📧 contact@karyx.fr

8. Reimbursement

Refunds are processed upon receipt and verification of the returned product. The refund will be issued via the original payment method.

9. Responsibility

Karyx cannot be held responsible:

  • delays or inability to deliver due to external circumstances (force majeure, strike, weather conditions, etc.)

  • due to misuse of the products by the customer

  • potential technical incompatibilities of the site with certain equipment or browsers

10. Applicable Law

The general terms and conditions are governed by the laws in force in the following countries: France, Belgium, Luxembourg and Switzerland.

General Terms and Conditions of Use (GTC)

1. Purpose

These general terms and conditions of use are intended to define the terms of access to and use of the karyx.fr website, operated by the company Karyx, located at 60 rue François 1er, 75008 Paris, France.

By accessing this site, you unconditionally accept these terms and conditions.

2. Access to the site

The site is accessible free of charge to any user with internet access. All costs related to accessing the service (hardware, software, internet connection, etc.) are the responsibility of the user.

3. Customer accounts

Users have the option to create a personal accountto facilitate their purchases and track their orders. Each user agrees to provide accurate information and to update it in the event of any changes.

Usernames and passwords are strictly personal and confidential. Any activity carried out from an account is deemed to have been carried out by the account holder.

4. Interactive Features

The karyx.fr websiteoffers the following features:

  • Comments: Users can leave reviews or comments on products. These contributions must remain respectful, truthful, and not violate the law.

  • Newsletter: Users can subscribe to receive commercial or promotional information. They can unsubscribe at any time via the link provided for this purpose.

5. Intellectual Property

All content on this website (text, images, videos, graphics, logos, etc.) is protected by intellectual property law. Any reproduction or representation, in whole or in part, without prior written authorization is strictly prohibited.

6. Prohibited behaviors

Users are strictly prohibited from:

  • Using the site for fraudulent, illegal or unauthorized purposes;

  • Extracting, copying or reproducing any content from the site without authorization;

  • Publishing defamatory, discriminatory, harmful or unlawful comments;

  • Using the site for commercial purposes without the written consent of Karyx.

Karyx reserves the right to suspend or delete a user account in the event of non-compliance with these rules.

7. Responsibility

Karyx strives to ensure the accuracy of the information published, but cannot be held liable for any errors or omissions. Access to the site may be suspended for maintenance or due to force majeure.

8. Modification of the Terms and Conditions

Karyx reserves the right to modify these terms and conditions at any time. The new terms will be published on the website and will be applicable as soon as they are posted online.

9. Applicable Law

These Terms and Conditions are governed by the laws applicable in France, Belgium, Luxembourg and Switzerland.